Terms of use

 

Welcome to KoolGift.com. 

KoolGift.com provides their services to you subject to the following conditions. Please read them carefully.

Electronic Communications

When you visit KoolGift.com or send emails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, and images is the property of People.com Solutions Pte Ltd

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer

Check Returns

In all cases where we have a check returned for Non Sufficient Funds we will assess a $50.00 fee.

Net 30 Terms

If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed there under and not paid when due.

Shipping Delays

Customer agrees that it will not hold People.com Solutions Pte Ltd accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall People.com Solutions Pte Ltd be liable for any consequential or special damages arising from any delay in delivery.

Warranties

People.com Solutions Pte Ltd warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to People.com Solutions Pte Ltd by the manufacturer of the goods. People.com Solutions Pte Ltd makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.

Merchandise Consistency

Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and therefore not all products will be perfectly identical. By choosing to place and order with People.com Solutions Pte Ltd, you agree to reasonable manufacturing variances such as slight variations in product material, color and packaging will be acceptable. The most common example of this is apparel dye-lots.

Transfer of Ownership of Merchandise

All goods become your property at the time they are accepted by the carrier.

Acceptance

Your submittal of an online order and/or your signature on our Order Acknowledgement is a conditional acceptance by People.com Solutions Pte Ltd of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, People.com Solutions Pte Ltd hereby expressly conditions its acceptance of your offer on People.com Solutions Pte Ltd assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and People.com Solutions Pte Ltd agree that any contract hereby entered into has been made and is to be construed to Singapore State Law.

Sales Tax

People.com Solutions Pte Ltd is required by law to collect all applicable sales taxes for the state of Singapore

Cancellations and Alterations to Existing Orders

Once an Order Acknowledgment is approved, we will not accept any changes or cancellations to an order. Your purchase will be billed to your charge card or account.

Claims, Adjustments and Returns

If you have any problems with your order please contact customer service at 65-63636678 within 10 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.

Overages and Shortages

We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.

Site Pricing

While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change prices on the site at anytime. If a site price is incorrect on an item that you ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget

Confidentiality of Transactions

We treat all transactions and customers' particulars with the strictest confidence.